CUSTOMER SERVICE

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CONTACT US

Have questions or an issue? See our FAQ below or Submit a ticket.  

You can also email us at: info@impactapparelnow.com 

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FAQ

01

I’ve found a product I want but can’t select my size

 

We are constantly increasing inventory. Please email us and we will get your size in stock within 5-7 days. Contact us at info@impactApparelNow.com. Or call us at 850.201.7118.

03

Has my order been sent yet?

 

All orders are processed within 8 hours after order is placed. After processing, orders are shipped the same or next business day. 

05

Part of my order is missing

 

If you're having an issue with an order missing items, please contact us at info@impactApparelNow.com. We will assure you have the proper items and/or quantities as you ordered. 

07

Which methods of payments can I use?

 

Debit and credit cards are accepted through our website, and PayPal is another option. Checks, and money orders are accepted for bulk orders of 10 items or more only. 

09

Is it safe to order online?

 

Our system is backed by Wix, and PayPal, which are reputable companies who promise safe processing of your personal information. Your information will not be shared with any third party. 

02

 

Can you give me more information about the shirts?

 

Sure! Our shirts are made of soft comfortable cotton. Unlike regular t-shirts, ours our more fitted in style. Not your average big t-shirt. Each shirt is branded in a machine and hand packaged with LOVE. 

04

Can I track my order?

 

There is no system to keep track of your order. However, you may contact us anytime via email to inquire: info@impactApparelNow.com.  

06

You’ve sent me the wrong items

 

Oh no! Please contact us at info@impactApparelnow.com and we will contact you to assure you get the proper item(s). 

08

I would like to receive a discount 

 

We do not offer any coupons or discount codes at this time. 

10

Delivery - How much is it and how long does it take?

 

Delivery prices vary depending on the item you've purchased and the quantity.  Our products are shipped via USPS First Class mail. Faster delivery is an option for a higher rate. Please indicate the shipping option you prefer at time of checkout.